A few months ago, settling in to enjoy the winter in Arizona, we encountered a medical emergency which involved a four-day stay in the hospital, various tests and a flight to return back to Canada. Fully aware of the travel insurance requirements, we immediately notified Anne, absolutely confident that she would be our advocate and guide us through the necessary process. Experienced and knowledgeable, Anne skillfully navigated the complexities of the claim. Understanding the importance of addressing the appropriate contacts, she was able to define the necessary steps to a positive outcome. Incredibly efficient and deeply committed to her clients, she provides support, encouragement and very positive results. We are truly grateful that our claim was processed and completed in a short time.